💳 Payments & Wallet

Deposit and withdraw on gamex Wallet quickly and securely

gamex's wallet system brings Bangladesh's most widely used mobile payment methods together in one place. bKash, Nagad, Rocket, Upay and bank transfer — all in one spot, starting from just ৳500.

৳500 Minimum Deposit
15min–2hr Withdrawal Time
5+ Payment Methods
gamex Wallet payment methods overview
৳500 Minimum Deposit
৳500 Minimum Withdrawal
15 Minutes Fastest Withdrawal
2 Hours Maximum Withdrawal Time
24/7 Payment Support

Deposit methods and when each one is useful


There are five ways to add funds on gamex. Each method has its own advantages — some add balance instantly, others are better suited for larger transactions. After gamex Login, go directly to the wallet section and choose your preferred method.

bKash

The most widely used mobile banking service in Bangladesh. Transfers are fast and you can deposit from your balance at any time. It is the most convenient option for those who play with small to medium amounts daily.

Mobile Wallet Instant

Nagad

The digital financial service of the postal department. It has a wide network across the country and an easy app interface. Those with an active Nagad account can deposit with this method comfortably.

Mobile Wallet Fast Processing

Rocket

Dutch-Bangla Bank's mobile banking service, reaching rural areas across the country. Those who regularly top up through a nearby agent point can deposit using Rocket.

Mobile Banking Wide Network

Upay

UCB's digital payment platform. Though new, it is gaining popularity quickly. It is a useful alternative for those who use multiple payment apps.

Digital Payment Emerging Platform

Bank Transfer

Transfers are available through major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank. Ideal for large transactions or when your mobile wallet's daily limit has been reached.

Bank Large Amounts

Step-by-step deposit guide


Many people wonder where to start when depositing for the first time. Following the steps below will make the whole process straightforward.

1

Log in to your account

Log in to the gamex website with your username and password. If you do not have an account, register first.

2

Go to the Wallet section

Open the "Wallet" or "Deposit" option from the top menu or dashboard.

3

Choose a payment method

Select whichever you have — bKash, Nagad, Rocket, Upay or bank transfer.

4

Enter the amount and number

Fill in the deposit amount (minimum ৳500) and your mobile wallet number or bank details.

5

Confirm in the payment app

Open the bKash or Nagad app on your phone and confirm the payment with your PIN. For bank transfer, use net banking.

6

Wait for the balance to be added

After a successful payment, funds are usually added to your gamex wallet within a few minutes.

Withdrawal process and timing


Withdrawing your winnings from gamex is equally straightforward. Withdrawal methods are the same as for deposits — bKash, Nagad, Rocket, Upay and bank transfer. The minimum withdrawal amount is ৳500.

Withdrawal requests are typically processed in 15 minutes to 2 hours. Mobile wallet methods (bKash, Nagad) are generally the fastest, while bank transfers may take slightly longer. gamex VIP members receive priority service.

Keep in mind when withdrawing: you must withdraw to the same mobile number or bank account you used for the deposit. This is mandatory for security.

gamex withdrawal request processing shown

Step-by-step withdrawal guide


1

Go to the Wallet

After logging in, click on "Wallet" from the dashboard and select the "Withdraw" option.

2

Select method and amount

Choose your preferred payment method and enter the withdrawal amount (minimum ৳500).

3

Enter your account details

Correctly fill in your registered mobile wallet number or bank account number.

4

Confirm with OTP or PIN

For security, an OTP may be sent to your registered number. Enter it within the required time to confirm.

5

Submit the request

Review all details and submit the withdrawal request. A confirmation message will appear.

6

Receive within 15 minutes–2 hours

Once processed, the funds will reach your mobile wallet or bank within 15 minutes to 2 hours.

Keep your mobile wallet secure


When making payments on gamex, it is very important to keep your mobile wallet account secure. A little caution can go a long way in protecting your account.

  • Never share your PIN with anyone — gamex and bKash/Nagad never ask for your PIN.
  • Use OTPs only yourself — do not share the OTP sent to your phone with anyone, even if someone claiming to be support asks for it.
  • Only deposit and withdraw using your own registered number.
  • Never make a payment by clicking on links from unknown sources.
  • Always keep your mobile wallet app updated and download it only from the official app store.
  • After each transaction, check the SMS or notification — if you notice any discrepancy, contact support immediately.

For a safe gaming experience, it is worth reading our responsible gaming policy.

gamex secure payment protection measures
gamex payment issue resolution support

Common payment issues and solutions


Occasionally, minor issues may occur with deposits or withdrawals. In most cases the cause is simple and can be resolved on your own.

Deposit not added to balance

If the payment was successful but the balance has not appeared, wait 5–10 minutes. If it still has not appeared, contact live chat with the payment transaction ID (TrxID).

Withdrawal request rejected

This usually happens due to an incorrect account number or an amount below the minimum. Correct the details and try again, or contact support.

Withdrawal is taking too long

If it has been more than 2 hours, contact gamex 24/7 live chat. Provide your withdrawal request number and you will receive help quickly.

OTP not received

If there is a mobile network issue, the OTP may be delayed. Wait a moment and try again. If the problem continues, contact support.

Get a 100% bonus on your first deposit

On your first deposit, gamex gives a 100% bonus of up to ৳10,000. Example: deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000 — wagering requirement ৳15,000 (bonus × 15).

Log in now

Questions and answers about deposits and withdrawals


The minimum deposit is ৳500 for all payment methods. bKash, Nagad, Rocket, Upay and bank transfer — this same limit applies to every method.

Withdrawals are usually processed within 15 minutes to 2 hours. Mobile wallet methods are generally faster.

Yes, for security reasons you must withdraw to the same mobile number or bank account you used to deposit. This is an important step to prevent fraud.

Wait 5–10 minutes and refresh the page. If the balance still does not appear, contact gamex 24/7 live chat with the transaction ID (TrxID) from your payment app.

Select "Bank Transfer" in the wallet section to see gamex's bank account details. Send money to that account via your bank's net banking or cheque, then enter the transaction reference number in the wallet form.

You can deposit and withdraw multiple times on gamex. However, each transaction must meet the minimum ৳500 requirement, and you should keep your mobile wallet's own daily limit in mind. Read the FAQ for more details.
For persons aged 21 and above. Play responsibly.

All gamex services are for those aged 21 and above. Set a gaming budget and play within your limits. On gamex you can play slot games, cricket betting and many more categories.

Go to Wallet